FAQ

  • Q: Are you manufacturer?

    A: Yes, our factory has been set up for 10 years. Sincerely welcome you to visit us in Ningbo China.

  • Q: Can you OEM or ODM?

    A: Yes, we have strong developing team. The products can be made according to your resquest.

  • Q: Can we make our own color box?

    A:Yes, if the order quantity reaches 1000pcs, we can make your customized color box free of charge.

  • Q: Can we print our logo on the LED lights?

    A:Yes, we can print your logo on the LED lights.

  • Q: Is the sample available?

    A:Yes, we are very glad to make the samples for your test.

  • Q: What is the warranty for the LED lights?

    A: The LED lights have two years warranty. If it is our quality problem, we will replace the new one for the broken.

  • Q: How long is the lifetime for the LED products?

    A: The lifetime is about 50,000hours

  • Q: What is the MOQ?

    A: For our first cooperation, your small order is acceptable.

  • Q: What kinds of certificate do you have?

    A: The LED lights are of good quality approved by CE and RoHS.

  • Q: What kinds of LED chip do you use?

    A: The LED chips we are using are Epistar.

  • Q: How long is the production time?

    A: For samples, the lead time is about 7days. For mass production, the lead time is 20-30days after receiving the deposit payment.

  • Q: How about shipment?

    A: For small order, we can ship it by DHL, FedEx, UPS, TNT, etc. For big order, we can ship it by sea or by air.

  • Q: What kinds of payment methods do you accept?

    A: You can make the payment to our bank account, Western Union:
    30% deposit in advance, 70% balance against the copy of B/L.


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